I work referral-preferred with those who suspect their growth is being constrained by system design — not effort.
Most of my work begins with a quiet introduction. If someone you trust thinks this conversation is worth having, I am happy to connect. What I do;
I help businesses reduce (operational) friction and increase (scalable) capacity by improving the systems behind the work.
If you are CEO or founder, when ready to begin:
Book your 5-min Systems Check. (10 Questions only you can answer)
My Story:
I do a lot of crying about Management.
35 years an employee, I am convinced:
You either tap into intrinsic motivation or stomp it out.
Meet Parker: Contrarian Thinker.
I ask questions many organizations never think to ask:
Where is disjunction between our goals and activities? How does work actually flow through the system? Where is value lost? What problems are being created by the process itself? Etc.
Helping companies under $200M uncover operational blind spots, map critical processes, and design quality into the system: Creating greater capacity, smoother operations, and more predictable outcomes.
My Philosophy: World-class organizations are those who believe the heart of business is pursuing a noble cause, putting people at the center, and creating an environment where you can unleash human magic.
My Dream: To transform the way our world operates: Sparking joy, dignity and pride in school and work for millions of people: Radically improving ourselves as a species: Contributing to the next American Quality Revolution.
My Vision: Unleashing the Deming chain reaction in my community (See chain reaction below).
My Purpose in life is to find a better way and share it. I do this by challenging the status quo and thinking differently. Ultimately I bring a right way of getting predictable results.
My Mission: To help you make your business a little more world-class than it is today.
The vision above: The chain reaction below: It works like this:
Note: Improving quality (of a product or service) does not necessarily mean producing higher quality or grade. It means Continually Improving THE PROCESS so that the consumer may depend on the uniformity of a product and purchase it at a low cost.
Understanding: Good vision is leader initiated, shared and supported, comprehensive and detailed, positive and inspiring. Vision is a long-term goal. It ties into constancy of purpose.
Define improvement
This page is under construction.
My strategy:
(Diagnosis) America is steadily declining because of our backwards management philosophy. With cultural bias blinding us, despite best intentions, we are treating employees like garbage: Restricting Quality and Innovation. c National Crisis
(Guiding Policy) W. Edwards Deming eliminates the root cause through a synthesis of systems thinking, scientific knowledge, understanding of variation, human psychology.
(Coherent Actions) M4. Method/ Model/ Mechanism: Map your process. Measure how long it takes. Manage more effectively, by Mobilizing your people.
If you think people are lazy and stupid, grab a mirror: People leave companies because of bad management, chaos, money. Everyone suffers: Muda. We solve these problems. If you are the process owner/ founder/ CEO, why not instead unleash pride and capacity within your people/system/process?
I discovered this gem floating around Charlottesville years ago:
The Customer Who Never Comes Back parable.
I am the fellow who Never Comes Back! And it amuses me to see you spending thousands of dollars every year to get me into your store, when I was there in the first place. All you had to do was pay a little attention, show some courtesy and concern.
Show me a Little Courtesy.